Talking Horses: Bookies warned over attempts to silence punter complaints


The Gambling Commission has issued a warning to bookies about using non-disclosure agreements when settling disputes

The Gambling Commission issued a warning notice to gambling businesses on Thursday letting them know that it believes some operators have been using non-disclosure agreements (NDAs) when settling disputes with customers and that “some of these agreements may have had the effect of preventing those consumers from reporting regulatory concerns to us.”

As the notice points out, the Commission recognises “in certain commercial contexts, use of NDAs is commonplace and such agreements, when used properly, can benefit both parties.” However, the regulator is “keen to ensure” that, for instance, NDAs do not “result in consumers feeling they are unable to notify the Commission or other regulators or law enforcement agencies of conduct that might otherwise be reported.”

Related: Darren Weir awaits Racing Victoria action over shock treatment claims

Snow clearing on the track quickly at Sandown ahead of tomorrow’s card pic.twitter.com/A7jjorqRog

Wolverhampton 1.00 Secret Glance 1.30 Baby Gal 2.05 Whimsical Dream 2.40 Sosian 3.10 Reggae Runner 3.40 Geordielad 4.10 Regular Income 4.40 Precision Prince

Lingfield Park 1.45 Delicate Kiss (nb) 2.20 Loyalty 2.55 Water's Edge 3.25 Stargazer 3.55 Key To Power 4.30 Fayez
  
Newcastle 4.15 Loud And Clear 4.45 Formal Order 5.15 Cadeau D'Amour (nap) 5.45 Playfull Spirit 6.15 Executive Force 6.45 Lion Hearted 7.15 Wise Words 7.45 Foxy Boy 

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