Gen Z Wants First Class Content, but More Individualization—And Is Willing to Pay


How will  “Generation Z” impact media? A study on the consumption of the Bundesliga, Germany’s top flight soccer league, by the WHU-Otto Beisheim School of Management on behalf of the DFL Deutsche Fußball Liga comes to an exciting conclusion for the creators of premium content. Gen Z viewers (those born between 1997 and 2009) appreciate high-quality content and are more willing to pay for it than older generations.

“Generation Z knows that digital content has its value. This counter-movement to the ‘freemium’ mentality is an important message for all media companies,” says DFL CEO Christian Seifert in response to the report Future Study Bundesliga Consumption. The results tally with surveys by TNS and Deloitte, which show that acceptance for paid content online is increasing year on year.

(Courtesy of the Bundesliga)

However, Gen Z also has its own preferences, especially in the context of Bundesliga broadcasts, which were the focus of the WHU study. The list of priorities was topped by a desire for shorter and more entertaining media formats. According to the study, 10- to 22-year-olds are less likely than older generations to watch an entire soccer match. Instead, Bundesliga conference broadcasts are preferred over individual broadcasts. That is associated with a desire for personalized content. Highlight summaries should be tailored to individual interests, for example, perhaps with a focus on players of a certain nationality or on goalkeeper saves. There is also a wish for content to complement the core product, such as in-match clips—clips of relevant scenes shown during a match—or prepared match data.

(Courtesy of the Bundesliga)

Future Study Bundesliga Consumption also found that linear television remains an important medium for Gen Z—80 percent watch Bundesliga matches on a TV set. At the same time, consumption via computers and smartphones is increasing in this age group. The importance of the mobile availability of all content is therefore growing. Also, the use of two devices in parallel is becoming more common. This second-screen consumption is primarily used to obtain match data and additional information on Bundesliga matches. The proportion of Gen Z who would consider watching a soccer match via virtual reality is also already 38 per cent.

(Courtesy of the Bundesliga)

Prof. Sascha L. Schmidt, Director of the Center for Sports and Management at WHU and head of the study, summed up the conclusions: “The latest figures show that Gen Z is very interested in what is happening in the Bundesliga. At four-and-a-half hours, it is the age group with the highest average Bundesliga consumption per matchday. At the same time, there are new trends in media use that will result in changes in broadcast formats and the creation of additional content.”

Future Study Bundesliga Consumption